return policy Skip to main content

At 1000 Vibes, we want our customers to be satisfied with their purchases. If you receive a defective, damaged, or incorrect product, you may request a return under the following conditions.

Return Eligibility

Products can be returned within 7 days of delivery if:

  • The item is damaged or defective

  • You received the wrong product

  • The product is unused and in its original packaging

Return Conditions

To qualify for a return:

  • The product must be unused

  • It must include the original packaging and accessories

  • Proof of purchase or order confirmation is required

Return Process

To request a return, please contact our support team with your order details. Once the request is approved, we will guide you through the return process.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or damaged items caused by customer misuse

  • Personal care items

  • Items without original packaging

For return requests, please contact us at 1000vibes.nagercoil@gmail.com