At 1000 Vibes, we want our customers to be satisfied with their purchases. If you receive a defective, damaged, or incorrect product, you may request a return under the following conditions.
Return Eligibility
Products can be returned within 7 days of delivery if:
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The item is damaged or defective
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You received the wrong product
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The product is unused and in its original packaging
Return Conditions
To qualify for a return:
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The product must be unused
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It must include the original packaging and accessories
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Proof of purchase or order confirmation is required
Return Process
To request a return, please contact our support team with your order details. Once the request is approved, we will guide you through the return process.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Used or damaged items caused by customer misuse
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Personal care items
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Items without original packaging
For return requests, please contact us at 1000vibes.nagercoil@gmail.com